Dashboard
A calm summary of what needs attention.
Ready to dispatch
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| Case | Applicant | Passport | Visa | Payment | Dispatch OK | Returned |
|---|---|---|---|---|---|---|
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Dispatch holds (finance)
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| Case | Applicant | Passport | Visa | Payment | Returned |
|---|---|---|---|---|---|
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Overdue at VFS
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| Case | Applicant | Passport | Visa | Tentative | Received |
|---|---|---|---|---|---|
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Desk
One work surface. Pipeline for flow, Table for search.
| Case | Applicant | Passport | Visa | Status | Payment | Dispatch OK | Inbound AWB | Sender | Received |
|---|---|---|---|---|---|---|---|---|---|
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Dispatch
Returned passports: clear, dispatch, and close with confidence.
| Case | Applicant | Passport | Visa | Payment | Dispatch OK | Received |
|---|---|---|---|---|---|---|
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VFS Batches
One receipt, many passports. Track tentative dates and returns.
| Receipt | Submitted | Tentative | Cases | Returned |
|---|---|---|---|---|
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Payments
One payment can cover many passports. Received = total. Applied = assigned to cases. Unallocated = not assigned yet.
| Date | Payer | Received | Applied | Unallocated | Mode | Reference |
|---|---|---|---|---|---|---|
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Inbound Courier
Sender on cover is key evidence for disputes.
Press N for a new courier cover.
| Consignment | Sender | Phone | AWB | Courier | Received |
|---|---|---|---|---|---|
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Configuration
Masters and checklist templates. Keep the desk consistent.
Tip: visa type + courier partners are the big ones.
| Value | Active | Order | Notes |
|---|---|---|---|
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| Visa | Name | Active | Items | Updated |
|---|---|---|---|---|
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Audit
Overrides, clearances, and sensitive edits.
| When | Actor | Action | Entity | Reason |
|---|---|---|---|---|
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